Return Policy

Return Policy

At Zivora, we want you to have a smooth shopping experience.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order details and clear photos/videos of the product.

Products must be unused and in their original condition and packaging wherever applicable.

Approved returns or replacements will be processed after verification. Refunds, where applicable, will be issued to the original payment method.

For return or replacement requests, please contact us through our Contact Us page.

Note: Products that have been used, damaged after delivery, or returned without the required information may not be eligible for return or replacement.